Emergency Help

There are some situations where you may need an emergency help. This page describes found solutions.

My wiki is created - what's now?

Have a look: Howto: Site start

My forum does not work !

See Forums: fixing them if yo have deleted too much.

See Forums: step by step if your setup is not working.

My existing page does not render

You have created a page "http://your-site.wikidot.com/your-page" or edited it and saved it .

Now - on the return of the browser after the save you get a lot of problems ?
Like nothing rendered, or too much content included by mistake?

Than you can get help with an undocumented "new" feature:

You can edit the page without rendering the content with a special URL:

"http://your-site.wikidot.com/your-page/norender/true" or
"http://your-site.wikidot.com/your-page?norender=true"

In fact you can use "t" instead of "true" too.

It gives you access to all page options, the only thing that is "missing" is the content of the page itself.

This allows to switch back in the history to a save release number or to change a dangerous content.

My "redirect" module works - I cannot edit the redirected page

You have a page created with the "redirect module" and you cannot edit now the "original page"?
You will find on the module documentation the trick with the special url:

Preventing the redirect:

If the Redirect module redirected the browser always there would be no way to edit the actual page. The solution is to pass an extra parameter to the module in the URL as follows:

http://your-wiki.wikidot.com/page-with-redirect/noredirect/true

There should be an information box where the module is placed.

Working with the Redirect module might not be very convenient but even of you have to do this you will not configure it every day ;-)

My page cannot be saved - "Ooops - an error occurred…"

We know one reason for this message:
"Oooops! An error occurred while processing the request."

  • you have inserted a link ( or a page name) which is longer than the allowed 128 characters?

My members can't get in and join on my private site

Following situation: a private site, email invitations sent but I can't work out how to set up the landing page so members can access the site.

It seems you have not allowed & setup the membership by password ( or membership by applying ) for new members of your site.

Go to your site manager ( normally located on the admin:manage page). On the menu, select members > Policy - and you will see the procedure outlined in the second paragraph.

1. On this screen you need to configure the following options:

  • Enable membership by applying: and/or ( better to do both!)
  • Enable membership by password: and (if enabled)
  • enter an appropriate password - (you can send it your prospective members by e-mail… or Private message)

2. Insert a link ( within extra lines !) on your Joining page (usually system:join - the default "landing page" for "private" sites for those who are non-members or have not yet logged in).

2.1. Applying for membership requires the following module. Add this line to activate the module on any page (usually system:join):

[[module MembershipApply]]

(This module is usually located on the system:join page, but you can put this piece of code anywhere you like) .

2.2. "Enable membership by applying" requires the following module. Add this line to activate the module on any page:

[[module MembershipByPassword]]

(Again, this module is usually located on your system:join page, but you can locate it on any page you like) .

3. New visitors who land on a page with the [[module MembershipByPassword]] code (and are not already members of your site) can enter the password and immediately become a member of your site with no other action needed by you.

And - if someone does not know the password and you have enabled membership by password, they can write a little text into the application box asking to become a member of your site. You will have to monitor the notification section in the site manager under the menu location Members > Applications (notification is not automatic). Here you can choose to accept or decline the membership.

The best way to manage your membership options is enable the appropriate settings for your site in Site Manager and then use the system:join page and edit it to match the options you enabled.

My Site_Manager is lost!

I changed from my default theme to the No Sidebar version and now I cannot find my site managing tools!

"Site Manager" is just a page on your wiki called "admin:manage". If you ever get "lost" again, you can type it directly in the address bar right after http://your-site-name.wikidot.com/admin:manage .

In normal circumstances this page holds only this code lines:

[[module ManageSite ]]

[!--
Please do not modify this page.
--]

If you have deleted this page you can re-create it and you need only this lines.


Authors

Helmuti_pdorfHelmuti_pdorf. Please visit his/her userPage.

Oops-an error occurred...
Timothy FosterTimothy Foster 1227732797|%e %b %Y, %H:%M %Z|agohover

I have actually received this error from auto numbering. If you auto number a category namespace with a number in it, it messes up. I autonumbered "news2:" and began creating pages. It did "news2:1" and then skipped to "news2:3" and errored. Just warning people…


tarmsig.png

Timothy FosterMy Blog ~ Here to help and to serve. PM me if you have a question or need a site.
siglife3.png

unfold Oops-an error occurred... by Timothy FosterTimothy Foster, 1227732797|%e %b %Y, %H:%M %Z|agohover
Re: Oops-an error occurred...
Helmuti_pdorfHelmuti_pdorf 1227770969|%e %b %Y, %H:%M %Z|agohover

Thanks to James KanjoJames Kanjo - he posted this error/bug on the "pro" site - tracker system ( bug 159 - Autonumbering chaos)


Service is my success. My webtips:www.blender.org, www.zusi.de (Demo-Video)

Wollen Sie Wikidot helfen im deutschen » Handbuch ?

last edited on 1227770986|%e %b %Y, %H:%M %Z|agohover by Helmuti_pdorf + show more
unfold Re: Oops-an error occurred... by Helmuti_pdorfHelmuti_pdorf, 1227770969|%e %b %Y, %H:%M %Z|agohover
Fixed.
michal frackowiakmichal frackowiak 1227776010|%e %b %Y, %H:%M %Z|agohover

Fixed. Bad regular expression in the matching code so that when the page was named "news2:3" it naively was taking "2" as the number of the page.

Thanks again for the report!


Michał Frąckowiak @ Wikidot Inc.
Visit my blog at michalf.me

unfold Fixed. by michal frackowiakmichal frackowiak, 1227776010|%e %b %Y, %H:%M %Z|agohover
Spell Check doesn't work using IE
christine1708christine1708 1232170741|%e %b %Y, %H:%M %Z|agohover

Hello, I'm a new user of wikidot for student activities. I was using Fire Fox as my browser but school browser preference is Internet Explorer so have changed to that. However now using IE the mispelling function is not working for typos when editing a page (it does in FF). Thanks for your help.

unfold Spell Check doesn't work using IE by christine1708christine1708, 1232170741|%e %b %Y, %H:%M %Z|agohover
Re: Spell Check doesn't work using IE
Helmuti_pdorfHelmuti_pdorf 1232179776|%e %b %Y, %H:%M %Z|agohover

I am afraid - I have never seen a spell checker in IE ( 7) — could be there is an Add-On you can seek and install.. ( in the extras) ..

Perhaps some other have a better idea?


Service is my success. My webtips:www.blender.org, www.zusi.de (Demo-Video)

Wollen Sie Wikidot helfen im deutschen » Handbuch ?

unfold Re: Spell Check doesn't work using IE by Helmuti_pdorfHelmuti_pdorf, 1232179776|%e %b %Y, %H:%M %Z|agohover
Re: Spell Check doesn't work using IE
christine1708christine1708 1232256654|%e %b %Y, %H:%M %Z|agohover

Thank you for the suggestion I have now installed an add-on dictionary from google gadgets (dictionary.com). For my students I would prefer a dictionary in wiki pages that automatically highlights an incorrrectly spelt word (underlined in red, like in a word document). Is there a way I can configure the wiki to do this? In my previous post I said when using fire fox as my browser incorrect spelling was highlighted when editing pages, but not using IE7 which unfortuanely is the browser I have to use.

unfold Re: Spell Check doesn't work using IE by christine1708christine1708, 1232256654|%e %b %Y, %H:%M %Z|agohover
Re: Spell Check doesn't work using IE
RobElliottRobElliott 1232275882|%e %b %Y, %H:%M %Z|agohover

There is an alternative to relying on gadgets for spell checking if you are using IE7. There is a free add-on called IE7Pro which adds a number of features to IE7, one of which is a spell checker which works exactly the same way as the Firefox spell checker. It will highlight incorrect spellings while you are editing your wiki page. It underlines the word it thinks is wrong with a solid red line. If you right-click on that word a menu will pop up with suggestions for the correct spelling or an alternative word. You can add the word to the dictionary if, as in the case of the word "wiki" for example, it doesn't recognise the word.

ie7pro.jpg

Rob


ad5.png
last edited on 1232280026|%e %b %Y, %H:%M %Z|agohover by RobElliott + show more
unfold Re: Spell Check doesn't work using IE by RobElliottRobElliott, 1232275882|%e %b %Y, %H:%M %Z|agohover
PDF
fleecyfleecy 1232732335|%e %b %Y, %H:%M %Z|agohover

Hey there 8-)

created a site for a charity event and I have the entry form in pdf but there doesn't seem to be anyway to upload the pdf so that users can click on it and download it to their computer. Reading through the logs, some people did seem to get it working but then it stopped. Seems like this would be a much used feature so is there a way to do it? I really don't want to have to export a pdf as a png ;-)

cheers

fleecy

unfold PDF by fleecyfleecy, 1232732335|%e %b %Y, %H:%M %Z|agohover
Re: PDF
Phil ChettPhil Chett 1232736104|%e %b %Y, %H:%M %Z|agohover

you have spaces in the file name. Not a good idea.
Remove spaces then you can provide a link to it (eg entry.pdf)

unfold Re: PDF by Phil ChettPhil Chett, 1232736104|%e %b %Y, %H:%M %Z|agohover
Re: PDF
fleecyfleecy 1232745483|%e %b %Y, %H:%M %Z|agohover

d'oh!!! Thanks Phil. I managed to get it up, although it isn't ideal - it just shows as an undisplayable image - but at least you can download it!

unfold Re: PDF by fleecyfleecy, 1232745483|%e %b %Y, %H:%M %Z|agohover
Re: PDF
FerealFereal 1232745360|%e %b %Y, %H:%M %Z|agohover

Put a link your website to the PDF, and put instructions to Save As. This is because if the user installed a pdf reader, it will force the browser to open it instead of prompting a download.

[[file yourpdf.pdf|Download Here (Right click and Save as)]]

this is a forum signature. really.

last edited on 1232745381|%e %b %Y, %H:%M %Z|agohover by Fereal + show more
unfold Re: PDF by FerealFereal, 1232745360|%e %b %Y, %H:%M %Z|agohover
Re: PDF
Ed JohnsonEd Johnson 1232775704|%e %b %Y, %H:%M %Z|agohover

This is straying a bit from what fleecy is trying to accomplish, but since PDF files were mentioned, it rang a bell with me.

You can use the [[image ...]] markup to display thumbnail links to many (but not all) PDF files. The Wiki syntax help briefly touches on this and I never really gave it much thought until our marketing guy wanted to start posting a bunch of PDF files on our wiki.

I did some playing around in my sandbox to show how it works (or doesn't):
http://pizzageek.wikidot.com/sandbox:pdf-preview

The bottom line is that it generally works, but not all the time. It would be nice to know what the specific limitations are (if they can be defined) to eliminate some of the trial and error. It's a nice way to display links to your PDF files when it works.

-Ed

last edited on 1232811153|%e %b %Y, %H:%M %Z|agohover by Ed Johnson + show more
unfold Re: PDF by Ed JohnsonEd Johnson, 1232775704|%e %b %Y, %H:%M %Z|agohover
Enabling password invitations - new administrator
Jody MacdonaldJody Macdonald 1234965569|%e %b %Y, %H:%M %Z|agohover

Hi,
I'm a new administrator - I've figured out how to set up the forum categories and I've invited people to join but now I want to be able to post the password and have wiki.com members join themselves. I clicked on the enable password and entered the password but there is no link to joining… directions say by providing a valid membership password (if enabled) — but how do I enable this link on the how to join the wiki page?

Thanks

Jody

unfold Enabling password invitations - new administrator by Jody MacdonaldJody Macdonald, 1234965569|%e %b %Y, %H:%M %Z|agohover
Re: Enabling password invitations - new administrator
Helmuti_pdorfHelmuti_pdorf 1234966666|%e %b %Y, %H:%M %Z|agohover

if not yet done -

  • Go to Site manager members - Policy and click on the "Enable membership by password" box:
  • put in your Password
  • Mail or pM the password to your members
  • read the point aboce the little box:
    • It is also possible to become a member by providing a valid password. The corresponding widget (form) is generated by the module
  • put the following code on the "connect" ( normal system:join") page

[[module MembershipByPassword]]

and you will have the application by password inserted at this page …


Service is my success. My webtips:www.blender.org, www.zusi.de (Demo-Video)

Wollen Sie Wikidot helfen im deutschen » Handbuch ?

Re: Enabling password invitations - new administrator
Ed JohnsonEd Johnson 1234969464|%e %b %Y, %H:%M %Z|agohover

Jody,

Which of you 2 sites are you trying to enable MembershipByPassword?

If it's Cnaenvironmenthealth, it looks like you are close, but have some kind of typo that is causing the module to be displayed as text and the module is not rendering properly.

If you are a member of the CNA Environmental Health list serve you are welcome to join this site - the password for joining is 'CNA'… still trying to figure out how to ensure that you can get to the password stage… [[module MembershipByPassword]]

After going through Helmuti's checklist, try editing your system:join page and put [[module MembershipByPassword]] on its own line.

It should work then.

-Ed

unfold Re: Enabling password invitations - new administrator by Ed JohnsonEd Johnson, 1234969464|%e %b %Y, %H:%M %Z|agohover
Member can't gain access
Jennifer GillanJennifer Gillan 1238381668|%e %b %Y, %H:%M %Z|agohover

Hi,

I have a member of my educational site who's emailed to let me know that after successfully using the Wiki for about a month she can't use it any more. Is there anything she can try to get in? She's done nothing different and I haven't blocked her.

Thanks for your help.

Jenn

unfold Member can't gain access by Jennifer GillanJennifer Gillan, 1238381668|%e %b %Y, %H:%M %Z|agohover
Re: Member can't gain access
Ed JohnsonEd Johnson 1238384035|%e %b %Y, %H:%M %Z|agohover

I suspect she is not logged into Wikidot. What do you mean by "using the wiki"? Adding and editing pages? Simply trying to view it?

Which of your sites are you talking about?

If your sites are not private, then we can all see them and look around, but if you require membership to edit pages, etc. then she needs to be logged in to access those functions.

A few more specifics would help narrow this down.

-Ed

unfold Re: Member can't gain access by Ed JohnsonEd Johnson, 1238384035|%e %b %Y, %H:%M %Z|agohover
Re: Member can't gain access
Jennifer GillanJennifer Gillan 1238396555|%e %b %Y, %H:%M %Z|agohover

Thanks for getting back to me so quickly!

She's just viewing the site and downloading some files that are already on the site. The site is http://jennifergillanandkodaly.wikidot.com/

The site is private and requires membership. I will ask her if she's logged on (or accidently logged off).

Thanks for your help,

J Gillan

unfold Re: Member can't gain access by Jennifer GillanJennifer Gillan, 1238396555|%e %b %Y, %H:%M %Z|agohover
My "redirect" module works - I cannot edit the redirected page
Felipe MaywormFelipe Mayworm 1245167282|%e %b %Y, %H:%M %Z|agohover

Hi,
Please, help me…
I did this:

" If the Redirect module redirected the browser always there would be no way to edit the actual page. The solution is to pass an extra parameter to the module in the URL as follows:
http://your-wiki.wikidot.com/page-with-redirect/noredirect/true "

But, it isn't ok yet.
My pages are redirecting to my new url.
For example, I put this:
felipemayworm.wikidot.com/amin:manage?noredirect=true
But the url go:
felipemayworm.com/amin:manage?noredirect=true
And cant edit my pages.
What do I need to do?

Tks,

Felipe Mayworm

Re: My "redirect" module works - I cannot edit the redirected page
gerdamigerdami 1245167967|%e %b %Y, %H:%M %Z|agohover

Try this http://felipemayworm.com/admin:manage

Re: My "redirect" module works - I cannot edit the redirected page
Felipe MaywormFelipe Mayworm 1245171780|%e %b %Y, %H:%M %Z|agohover

Not yet!

Permission error. I put my password but the error (Permission error) continues. :(

Re: My "redirect" module works - I cannot edit the redirected page
Helmuti_pdorfHelmuti_pdorf 1245173342|%e %b %Y, %H:%M %Z|agohover

I think - gerdami means a typwriter error in your url :

http://felipemayworm.com/admin:manage (you wrote "amin:manage" - but why do you want to edit it ?

Either you have "damaged" ( or deleted ?) your admin:manage page - than you can create a new one ( with the /noredirect/true ) -
or you have damaged your permissions by forgotten your password ?

Than you can havea new one resend by wikidot at the login screen and login new with the new password…


Service is my success. My webtips:www.blender.org, www.zusi.de (Demo-Video)

Wollen Sie Wikidot helfen im deutschen » Handbuch ?

Re: My "redirect" module works - I cannot edit the redirected page
Felipe MaywormFelipe Mayworm 1245174617|%e %b %Y, %H:%M %Z|agohover

Here in my post, I wrote wrong, but I wrote admin correct in the url.

I didn't delete or damaged my pages, especial admin:manage

I put:
http://felipemayworm.wikidot.com/admin:manage/noredirect/true
or
http://felipemayworm.wikidot.com/blog/noredirect/true

But I am redirect to:
http://felipemayworm.com/admin:manage/noredirect/true
or
http://felipemayworm.com/blog/noredirect/true

What happened?

Re: My "redirect" module works - I cannot edit the redirected page
David MarseillesDavid Marseilles 1245187899|%e %b %Y, %H:%M %Z|agohover

Felipe Mayworm wrote:

Not yet!

Permission error. I put my password but the error (Permission error) continues. :(

Looks like a little bit of a wikidot lexicon problem. He's not having trouble editing a page, he's having problems logging in on a custom domain.

We used to have a problem with that, didn't we?

Re: My "redirect" module works - I cannot edit the redirected page
Felipe MaywormFelipe Mayworm 1245178066|%e %b %Y, %H:%M %Z|agohover

The Wikidot is so good, but so good that I have this error and support e-mail (moc.todikiw|troppus#moc.todikiw|troppus) not replay me yet.

I can't edit the redirected page and I can't access the http://pro.wikidot.com/ in the last case my browser stay in loading all time.

I don't know what do I need to do? I read some post but nothing can't help me :(

Re: My "redirect" module works - I cannot edit the redirected page
David MarseillesDavid Marseilles 1245187682|%e %b %Y, %H:%M %Z|agohover

You don't appear to have used a "redirect module". It looks like you have a custom url for your wikidot page.

Please describe exactly what happens when you try to edit your frontpage located at http://felipemayworm.com/

Just add a couple of words to that page and tell me what it does.

At the upper right of your site there, does it show that your are logged in just like it shows at the top of this community site?

Re: My "redirect" module works - I cannot edit the redirected page
Phil ChettPhil Chett 1245193118|%e %b %Y, %H:%M %Z|agohover

yep, i think we have had this before, and if i remember right the cure was…
Clear all you cookies
clear all your cache
and then try again

Re: My "redirect" module works - I cannot edit the redirected page
SquarkSquark 1245227367|%e %b %Y, %H:%M %Z|agohover

I have changed the custom domains settings and now everything is allright. Noredirect/true is working fine and we tested it both on Firefox and Safari. As usual this is probably the problem with the cookies or so, that they cannot handle the session on the custom domain. Firefox 3.0+ with Accept 3rd party cookies should do the job. IE is strongly not recommended and not supported.

Felipe Mayworm: Please do not demand answering your mails in 10 minutes at 9 p.m., ok? We're working in CET hours (CEST now actually). For Pro users we guarantee 2 business days response. Usually it's not more than 12 hours. At business hours it's 5 minutes to an hour or two if the problem needs deeper inspection.

Cheers!


Wikidot Team

enabling 'discuss' button in top menu of monobook theme.
ainawikiainawiki 1250534396|%e %b %Y, %H:%M %Z|agohover

I have used monobook theme on my newly created wiki (http://aina.wikidot.com). but i could not enable discuss button. It was using talk:start command earlier which did not work. I would like to get the same thing in top menu as we have in discuss button at the bottom wikidot default menu. how can i do that? Currently i am running forum:start from top discuss button. I will be thankful for the help.


Administrator, AinA-wiki

unfold enabling 'discuss' button in top menu of monobook theme. by ainawikiainawiki, 1250534396|%e %b %Y, %H:%M %Z|agohover
Are wikis indexed by Google?
LoreMLoreM 1250906876|%e %b %Y, %H:%M %Z|agohover

Hello - I would like to create a private site and understand how to limit access. What I am concerned is whether or not the title of the wiki and/or the content gets indexed by Google. I would like to be assured that the content is not indexed. I seem to have some recollection that the wiki title is indexed but when you click on it you get a message saying that is accessed by Membership only. Can anyone tell me if this is correct? Thanks. -LoreM

unfold Are wikis indexed by Google? by LoreMLoreM, 1250906876|%e %b %Y, %H:%M %Z|agohover
Re: Are wikis indexed by Google?
RobElliottRobElliott 1250923849|%e %b %Y, %H:%M %Z|agohover

Private sites are not indexed by Google or the other search engines.

Public sites most certainly are.

However, a previously public site that is subsequently made private will still be listed but shown as "The site does not exist" as for one my sites below:

privatesite.jpg

Rob


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last edited on 1250923911|%e %b %Y, %H:%M %Z|agohover by RobElliott + show more
unfold Re: Are wikis indexed by Google? by RobElliottRobElliott, 1250923849|%e %b %Y, %H:%M %Z|agohover
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