Custom Domain suddenly going haywire

Summary:

in firefox only, oddly enough

Custom Domain suddenly going haywire

David Marseilles 1218218815|%e %b %Y, %H:%M %Z|agohover

I have wiihd.fortunz.com on WiiHD and previously had fortunz.com and www.fortunz.com to fortunz.wikidot.com. Last night I moved www.fortunz.com to contests.wikidot.com and cleared all custom domain mapping to fortunz.wikidot.com. It's been about 12 hours since I changed those mappings.

Now when I go to wiihd in firefox, it just keeps reloading over and over without end. When I do the same thing in IE, it loads without issue. Since the new domain mapping was the only related thing I had changed, I cleared that mapping, and the change has been propogated (it now shows no site exists when you type in fortunz.com). I cleared firefox's browser cache, and even went so far as to restart my computer. The problem still exists.

If someone could visit the above link in firefox 2 and let me know if it loads or not, I'd appreciate it. The fact that it loads fine in IE 6 for me leads me to think it might just be me who is experiencing the problem, in which case I can afford to take slow steps to fix it. But if my readers, most of which use firefox, can't get through either, then I need to take more extreme steps.

Also, if the problem sounds familiar to you, I'm open to suggestions =)

EDITED to correct the spelling of my contests site

last edited on 1218233809|%e %b %Y, %H:%M %Z|agohover by David Marseilles + show more

Re: Custom Domain suddenly going haywire

Phil Chett 1218221021|%e %b %Y, %H:%M %Z|agohover

i cant get it to load in either ie7 or ff. But then when i close down my browsers, they are set to "empty the cache"
So i think your prob is not down to ff.

I bet its a simple case of spelling somewhere :-)

Re: Custom Domain suddenly going haywire

Helmuti_pdorf 1218227562|%e %b %Y, %H:%M %Z|agohover

I have no problems to go to the link above and reach the site http://wiihd.wikidot.com/
- strange , I thought the custiom domain was http://wiihd.fortunz.com ? -

But no problems in FF 2.0.0.16 or IE 7.0.5730.11 ….

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Re: Custom Domain suddenly going haywire

David Marseilles 1218227826|%e %b %Y, %H:%M %Z|agohover

In an attempt to make the site reachable I'm trying to at least make it forward correctly.

Re: Custom Domain suddenly going haywire

David Marseilles 1218225332|%e %b %Y, %H:%M %Z|agohover

You mean in either godaddy setup or wikidot custom domain setup? That kind of spelling?

It's been working fine for months.

last edited on 1218225474|%e %b %Y, %H:%M %Z|agohover by David Marseilles + show more

Re: Custom Domain suddenly going haywire

David Marseilles 1218225837|%e %b %Y, %H:%M %Z|agohover

Can anyone tell me what wikidot IP they are pointing their A host to in their external domain domain config (godaddy et al)?

When all this started, I noticed the ip in the wikidot custom domain configuration didn't match the one I had in my godaddy settings, presumably because it had been changed since I set it up. I'd like to go back to the old one, but I'm not sure what it is. I'm using 67.228.37.26 which is what the wikidot custom domain admin panel gives.

Edit, Nevermind, I pulled the old one from the custom domain howto here: 74.86.235.236

last edited on 1218225951|%e %b %Y, %H:%M %Z|agohover by David Marseilles + show more

Re: Custom Domain suddenly going haywire

David Marseilles 1218229365|%e %b %Y, %H:%M %Z|agohover

I've got stories likely to get picked up by other blogs out there now, and I'm getting pretty desperate, so I'm resetting everything to godaddy's control and undoing my wikidot settings. It won't be pretty, but if it works, at least I won't lose the traffic.

Later tonight, when there's less risk of losing visitors, I'll try to set it up again from scratch.

Re: Custom Domain suddenly going haywire

Phil Chett 1218233030|%e %b %Y, %H:%M %Z|agohover

DAvid: im getting confudled here.
you say its been fine for months, yet you also say

Last night I moved www.fortunz.com to constests.wikidot.com and cleared all custom domain mapping to fortunz.wikidot.com. It's been about 12 hours since I changed those mappings.

http://wiihd.fortunz.com/ : no good
http://constests.wikidot.com/ : no good (cut and pate from your post.. is the reason i said about spelling)
http://wiihd.wikidot.com/ : is good
http://contests.wikidot.com/ : is good
http://wiihdforum.wikidot.com/ : no good!!

i just get the feeling that in you recent domain changes you have got your, (to use a uk expression) knickers in a twist

Re: Custom Domain suddenly going haywire

David Marseilles 1218233777|%e %b %Y, %H:%M %Z|agohover

the forwarding is now set up through godaddy, and it all works fine from my end. WiiHD began malfunctioning after I added a custom domain to a completely separate wiki (contests.wikidot.com, this thread was the only place I typoed that). WiiHD.fortunz.com has been working solid since around June, and its settings weren't touched in all that time until after it started refusing to load today.

WiiHDforum.wikidot.com is fine, it's just that it's main page forwards to wiihd.fortunz.com. wiihdforum.wikidot.com/forum:start has always been working just fine.

I may very well have screwed something up, and I'll try again tonight once I'm not endangering my traffic. I'll let you know if I figure out what triggered the whole thing.

Re: Custom Domain suddenly going haywire: resolved (i hope)

David Marseilles 1218356757|%e %b %Y, %H:%M %Z|agohover

So I left it on godaddy forwarding yesterday, and had no custom domain settings on any of my wikis. I started with contests.wikidot.com, and using the old IP address from the community howto (74.86.235.236), I was able to replicate the problem. Once the change passed through, I was able to type in fortunz.com, get to the right place, and have it properly integrated into the site, but once I visited any page on the site, it began endlessly reloading.

I then changed it to what I believe is a new IP (67.228.37.26) found in the custom domain section of the Management module, and it's working correctly.

last edited on 1218356974|%e %b %Y, %H:%M %Z|agohover by David Marseilles + show more

Re: Custom Domain suddenly going haywire

Phil Chett 1218370332|%e %b %Y, %H:%M %Z|agohover

hows your hair loss going :-)))
all links seem to be working and directing to the right place.

last edited on 1218370469|%e %b %Y, %H:%M %Z|agohover by Phil Chett + show more

Re: Custom Domain suddenly going haywire

David Marseilles 1218390273|%e %b %Y, %H:%M %Z|agohover

It's not too bad, but I seem to have a lot more gray than I did last week xD

Re: Custom Domain suddenly going haywire (Again)

David Marseilles 1218392714|%e %b %Y, %H:%M %Z|agohover

I spoke too soon. After behaving correctly for a brief time, WiiHD.fortunz.com started the endless reload issue again. That explains my traffic for the morning. I've returned to godaddy forwarding while I poke and prod my other two sites for similar behavior.

I set up fortunz.fortunz.com (fortunz.wikidot.com) and fortunz.com (contests.wikidot.com) is still set to it's custom domain.

I have a new suspect, even though it doesn't make a lot of sense, since WiiHD has been set up the same way since June without a single instance of this behavior. Before following the custom domain instructions back in the day, I had set up wiihd.fortunz.com to forward to wiihd.wikidot.com. This created an A host value for WiiHD without my having to do so, so instead of creating that value from scratch, I simply reassigned the accompanying IP to wikidot's.

I set up fortunz.fortunz.com without ever creating that same forwarding, I simply created the A Host entry from scratch, and I'm setting up wiiunite as we speak using the forwarding first, then editing to the wikidot IP (As I did WiiHD way back when). If one exhibits the behavior and the other doesn't, that will at least show how to solve the problem, if not why it waited until now to reveal itself.

Re: Custom Domain suddenly going haywire (Again)

Phil Chett 1218404850|%e %b %Y, %H:%M %Z|agohover

does this have anything to do with this problem??
http://www.wikidot.com/forum/t-35625/custom-domain-problems-and-clearing-the-cookies

Byw ie7 tells me

last edited on 1218406722|%e %b %Y, %H:%M %Z|agohover by Phil Chett + show more

Re: Custom Domain suddenly going haywire (Again)

David Marseilles 1218407071|%e %b %Y, %H:%M %Z|agohover

Interesting. My most recent experiment isn't yielding results, so that's on my to-test list tonight.

That infinite reloads issue is exactly what I'm experiencing.

They say they resolved the problem back in January, and I didn't even own my domain until May. If that's it, I wonder how I triggered it. I do have some cookies with leading dots in the host space, but nothing that's duplicated.

It would at a minimum explain why IE wasn't experiencing problems, but ff was. I'll clear everything out, cache and cookies and sessions and what not, and try again.

Thanks man.

Re: Custom Domain suddenly going haywire (Again)

David Marseilles 1218407165|%e %b %Y, %H:%M %Z|agohover

Byw ie7 tells me

Interesting, seems to be forwarding fine for me.

Re: Custom Domain issue (resolved, but there's a bug here)

David Marseilles 1218439101|%e %b %Y, %H:%M %Z|agohover

Good news/bad news.

First, thank you very much Phil. The root of the problem seems to have been some sort of cookie corruption. I was able to trigger it at both wiiunite.fortunz.com and fortunz.fortunz.com and then clear the behavior by removing all fortunz and wikidot cookies and clearing the cache and authenticated sessions, shutting my browser down and reopening it. AFAIK, the (only important) custom domain, wiihd.fortunz.com is back and working without a hitch now.

The bad news is that it happened in the first place. I don't think that January issue has been resolved, and I think wikidot has some custom domain cookie issues still to resolve. If this happens to one of my readers, as I run a blog, not even a traditional wiki, they aren't necessarily as internet savvy as your average wiki user is. Odds are, I'd just lose the reader who would be wondering why I don't fix my broken site.

I'm hopeful that I can get the attention of Squark or Michal or whoever, and that they can investigate what causes the behavior. Although I don't know the precise order of events that triggers it, the last time, it was right after I logged in to a custom domain while still having cookies from the same site on wikidot's domain (I think). I'm pretty sure this problem can be reproduced.

Re: Custom Domain suddenly going haywire

Squark 1218444299|%e %b %Y, %H:%M %Z|agohover

Hi all,

I just have read this topic and I think this is really bad thing that should have been fixed quite immediately :) . I'll report this problem to Michal and will wait for the result of investigation about this issue. I will inform you if anything will get clear in this case.

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Re: Custom Domain suddenly going haywire

scottplan 1218457232|%e %b %Y, %H:%M %Z|agohover

Thanks Squark. Looks like Michal understands the problem and has a solution in mind.

See Michal's post.

Re: Custom Domain suddenly going haywire

David Marseilles 1218481924|%e %b %Y, %H:%M %Z|agohover

Thanks guys. =)

It seems to still be happening to me intermittently.