In the past week or so, I've been getting this error much more frequently when I'm saving edits:
I close the error message, and the save screen just hangs… Nothing is clickable.
For page edits, I've figured out that I can generally override and save with ctrl-S. But that's not evident to the average user. Yesterday the same thing happened when I tried to save a comment (on the community site! — no custom domain there). Ctrl-S didn't work that time, so I just lost the comment.
(OK I admit it — I mostly use IE7 with WinXP.)
One of our members says this:
I don't wish to be anonymous. I created an account recently when I moved into the neighbourhood. Now when I try to login I get the following message:
Error processing the request.
You have no valid security token which is required to prevent identity theft.
Please enable cookies in your browser if you have this option disabled and reload the page.
I'm familiar enough with my browser (firefox 3) to know that cookies are enabled and that I am receiving cookies from the site - so I doubt this really is the problem. And I get the error regardless of binding my IP or not.
Any ideas why this may be happening?
Today there's this comment from a member, and it's confirmed by another:
I am using IE7 on Windows XP SP2. I am getting the same error while saving edits to pages but only intermittantly. I have put *.wikidot.com as a trusted site. It still happens.
I see there is a lot of talk in this thread as well as others about switching to this or that browser. However, all of us don't seem to have this problem except with WikiDot. Could not the problem be with WikiDot.
Columbia Citizens has a custom domain. This error happens with FF3 and IE7. It happens when users try to save page edits, try to save comments, and try to log on.
I don't know what to tell these folks. I'm concerned that it affects that prized 9% of our user base. My rule of thumb — for every user who raises an issue, there are many more who experience it and just give up. Not good.
Still other users who have experienced similar issues:
What are the chances of some dedicated attention to this?
