When I click on the 'Backup' option, I get a popup with some HTML code and I can only click on the OK button.
But nothing else happens, and so I cannot retrieve the zipped file.
Please advice.
Thanks.
Hi Morph.
Is this the case with one or all your sites, if just one, which one?
Hi,
Sorry for the late reply. I get the issue when I want to create
a backup for the morphollis wbesite:
http://morphollis.wikidot.com/
Regards.
which is the only site where you have seriously modified the css code.
I dont know (or see how) that could cause the prob but….
just to satisfy my curiosity….
copy the css code to one of your other sites ( or A new one) to see if the problem occurs else where.
Another thing to try, would be get some else as an Admin for your site and see if they have the same prob.
Hi,
Option 1: I copied the CSS from the morphollis.wikidot.com to atalanta.wikidot.com.
Using my user 'Il0n Papp', I could create a backup without any issue.
Option 2: I gave admin rights to the user 'papillon', logged on with that user, and got the same issue
when I click on the backup button.
I have just put the popup i'm getting in a word document you can view on the home page
of the morphollis website under the 'Bugs' section.
Thank you for your support.
Hi,
Problem still exists. Any advice?
Thanks.
This one is beyond our capabilities.
Try contacting Michal via his "support" link
I know he is up to something, cos i had a adsence prob, thats since gone away, and a couple of users had a "fatal Error" which has also gone away.
Hi - I have tried many times to contact Michal in vain - could you try on your side? the issue is still there, and I'm wondering whether I should continue developping the website if I cannot back it up. Please advice. Thanks
This is odd, as I do not get this error. I routinely make backups of my site. Invite me to your site. When I join, admin me and I'll have a look. —hartnell
Hi,
is it possible for you to use for the admin:category ( which is only allowed for you even we can see the left side menu…) an extra STANDARD csstheme ?
and for the nav: category ( top and side ) too ?
I am not sure if the mix with own css theme and another for nav and for admin ( which is often a clear one) is really good in this case for the site manager ( "admin:manage" page) .
Please give this a try!
Best regards
Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Thanks all.
I have just removed the use of the specific CSS files.
The error is still there.
According to me, there might be somewhere a backup file which is incomplete or damaged,
and the page issues an error when it tries to find the stats on that file.
Any help is welcome!
Thanks already for checking…
Do you see an old ( perhaps damaged) backup on the status scren?
Try to delete the odl backup ( if possible)
or do you see nothing "old" ?
EDIT : I see the old error.doc on your site.- sorry for the question.
==> new question: happens the same if you use FF ?
-Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Hi,
What do you mean by FF?
The popup screen that is shown in the error.doc file appears when i click on the 'Backup' button in the Site Manager.
Regards,
Hi all,
I have also problems with backup system.
Only on one site.
Popup window appears after clicking "backup" button and backup panel doesn't appear.
Here I attach print-screen - just look!!!
I guess that deleting temporary file on server side could solve problem, but it's only guess…
Happy to see I am not the only one with the issue. It appears to be the same error that I get pointing to one backup file.
All - I'm only using FireFox.
Current backup status
Status: queued for processing…
Date requested: 14 Oct 2007, 19:19 +0200 (-1 second ago)refresh status
(The queue is processed every minute.)
and a little bit later…
Status: completed
Date completed: 14 Oct 2007, 19:20 +0200 (45 seconds ago)
Backup file size: 530.7 kBdownload the ZIPped backup | delete backup
I have just backed up 5 sites, deleted back ups, and re backed up. No probs.
Hi morphollis!
I can see on your list of pages - there are lots of files deleted - sometimes reloaded, but sometimes not.
What i would do : I would upload 2 byte long dummy files with the "forever" deleted filenames on the "old" attach-pages. I think the error comes from the zero-length files the system founds on your directories…
- go to recent page changes - click on attached files (only) - mark for yourself the page names - check all deleted files if there a re new versions — this is easy and fast…
I would give this idea a try!
The same I mean for gwpl !
-Helmut.
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Helmut,
I do not understand what you want me to do.
I gave you admin rights.
Please clarify.
Thanks.
OK - Thanks ..
I want upload "mini" files with the old "deleted" filenames which are no longer available.. I think the system has stored the filenames and cannot find them now…
please, give me a little time to test..
-Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Hi Morphollis!
I uploaded some "missing" because deleted files ( ascii instead of jpeg) with their original names.
Thinking this was "missed" at the backup start with file size error (I believed the files are stored in relational database, but no longer existing).
But it seems to do nothing with this issue… I think now there is an OLD backup - zip file for your site available with wrong length or file information.. - this can only be solved by the moc.todikiw|troppus#moc.todikiw|troppus people…
Hope I am correct here ?
Thanks again - I have now deleted all the uploaded dummy files from the Image and Download_CV pages
Best regards
Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Means for me : it is clear the file system for backups on some sites is corrupted… this is really an issue for the technical support team of wikidot.. on this directory:
/var/www/wikidot.com/wikidot/web/files—sites/morphollis/backup/…. zip ? ? ? there should be no backuo zip ! (old ones)
-and the typical same for site gwpl !
-Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
A million thanks for your investigation - so far i did not get any information back from the support team - i hope you have more chance ;-)
Hi morph..
What happened to your theme?
its gone back to base
Correct. I set the theme back to base, but the issue is still there.
Seems like there is some corrupted file saved somewhere on the directory
/var/www/wikidot.com/wikidot/web/files—sites/morphollis/backup/
but I cannot access that directory and cannot get rid of that file :-(
Are you able to delete that file on your side?
Thanks.
Alas No. :-(
Like Helmut, i am just an admin for the community site.
OK, the backup problem is solved now. The backup panel went crazy when no .zip file was found although the backups status indicated that there should be one.
Apparently, in affected wikis, a .zip file was not created properly (zip died?). If any problem with the backup repeats - please report it.
thanks!!!
michal
Michał Frąckowiak @ Wikidot Inc.
Visit my blog at michalf.me
Thanks Michal!
Is there any chance that such problem (like these ones) can be solved by the users themself ?
Means , is the backup panel now intelligent enough to work even there is such corrupted file?
-Helmut
Service is my success. My webtips:www.blender.org (Open source), Wikidot-Handbook.
Sie können fragen und mitwirken in der deutschsprachigen » User-Gemeinschaft für WikidotNutzer oder
im deutschen » Wikidot Handbuch ?
Hi,
Just to confirm that the functionality now works.
Well done and many thanks to all of you who made it happen.
Again many thanks!
morphollis
I confirm that now backup works again :D.
I love your's (Wikidot's) wiki system, wiki syntax, and everything related :).