Wikidot Community

So, the promised refund has not appeared.

Updates if and when something changes.

UPDATE!
19 days after my first request, and 2 follow ups, I DID GET A REFUND! (Now all I have to do is find a new wiki and recreate my current one. Grrrr)

So if you went through 2buysafe, if suggest you do the same.

Here is the email thread that transpired:

Support for order 128020.2919966
Subject: 128020 - URGENT, Message from customer 128020.2919966 Ticket ID: S2W6A9
Status: Closed 2BuySafe wrote:
Add message
Message created:
19 days ago (2019-11-27)
moc.todikiw|selas#moc.todikiw|selas wrote:
Message created:
14 days ago (2019-12-02)
2BuySafe wrote:
Message created:
14 days ago (2019-12-02)
2BuySafe wrote:
Message created:
5 days ago (2019-12-11)
moc.todikiw|selas#moc.todikiw|selas wrote:
Message created:
12 hours 50 minutes ago (2019-12-16)
2BuySafe received this message from your customer: -----------
Wikidot appears to be abandoned. Bugs galore, no support. Sales phone number (the only number published) is disconnected. Email to my "priority support" is unanswered.
I paid for a year (Pro+ upgrade) at $239.90 on 22 March 2019 and would like a full refund due to not providing the service I paid for. Or a working service.
Steve Carter gro.sevitcepsrepwenfs|nimda#gro.sevitcepsrepwenfs|nimda

Please reply to this support ticket. We will forward the message to the purchaser.
Copy to customer at:gro.sevitcepsrepwenfs|nimda#gro.sevitcepsrepwenfs|nimda ----
Hi,
I am sorry to hear this, indeed we've been having some issues at Wikidot that affected communication with our clients. We cannot issue refund to a credit card after more than 180 days, the easiest we could do would be to send a Paypal transfer. Please provide us with your Paypal email address, we could send a refund to you this way.
Best regards, Michal Frackowiak
2BuySafe received this message from your customer: ----------—-
Our Paypal address is

Please reply to this support ticket. We will forward the message to the purchaser.
2BuySafe received this message from your customer: -----------
It has been 9 days and I've heard nothing. Please respond.

Please reply to this support ticket. We will forward the message to the purchaser.
Copy to customer at:gro.sevitcepsrepwenfs|nimda#gro.sevitcepsrepwenfs|nimda ---—-
We've sent the refund via PayPal.
Best regards, Michal Frackowiak
1 of 1 12/16/19, 1:30 PM

well, someone put his name on the email anyway.

? ? ?
Would be helpful if you could write here the urls of the sites ( without http )

That is.my problem also… I do not know a good alternative for my private business wikis…

As long as the simple wikis will work I do not want to leave this platform!

Agreed. I also put a lot of work on creating and maintaining my website, which became a very useful resource for those interested in South American indigenous cultures—possibly the largest online library on the subject. People came to rely on it.

Carlos, I really like your sites, the best Wikidot sites in Portuguese, in fact. I also noticed that Wikidot was entirely translated into Portuguese, and several other languages. All of this work reminds me of how much trust the community placed in Wikidot. Despite the unresponsiveness, I really hope Michael won't let this platform die.

Can someone with an account on facebook try to reach him with the messenger?

It would be nice If he could restart the services ( search, spamfight…)
and even to talk with the community or their admins.

Eric, sent you a pm.

I am astonished, I can switch normal from Wikidot-community to your http://www.gustrength.com/ - on Firefox .

There are problems with Googles Cookie behaviour ( or management) on Chrome.

Own domains on´ Wikidot I have never used for my own…