This morning new user for my site tried to create a new wikidot account - he got to the page that says "Please check your email box", but he never received the email. He tried twice, using a gmail account and an isp account on a mac - but neither resulted in a confirmation email.
Looking through the forums and feedback reports, it seems that this is a regular occurrence for mail sending to fail. I've just tried to create an account myself and it seemed to work okay, but that still leaves my new user stuck without access.
What advice should I give to him? It seems he cannot restart the Create an Account process, because both his email addresses are now locked. Does the address unlock at some point (say after a day or two?) Is there any way it can be reset?
Any suggestions would be gratefully received!