Comments for page "Emergency Help"

Site Name Change

Tue, 05 Jul 2011 16:38:33 +0000

I learned the hard way that should you change the name of a page, the data disappears and must be brought back from the history. If I wanted to rename an existing site or change the background theme of that site, would that affect the information/formatting already on the site's pages in any way?

Thanks,
Linda Bean
Beryl Scheduling

Re: My entire site has disappeared

Wed, 15 Jun 2011 03:22:51 +0000

OMG! Thank you thank you thank you!

Re: My entire site has disappeared

Wed, 15 Jun 2011 00:40:37 +0000

I have undeleted your site for you, and you should be able to access it now.

Your site was unfortunately caught in a spam-site sieve. Wikidot is plagued with hundreds of spam sites a day, and so we on the spam-killing team attempt to alleviate this pressure as much as possibly by deleting countless spam sites. Thousands have been killed in the past few months, and it is inevitable that a handful of legitimate sites might accidentally be caught.

Once a site has been undeleted, it will never be deleted again, so your site is now permanently safe.

Re: My entire site has disappeared

Tue, 14 Jun 2011 22:42:16 +0000

I should add: the phone number listed on the site doesn't work. No one answers, no answering machine. After a few rings, I got what sounded like a busy signal. And you haven't replied to the emails I sent either.

My entire site has disappeared

Tue, 14 Jun 2011 22:40:39 +0000

My wiki, 516ethomasst.wikidot.com has completely disappeared. The error message states: "Site deleted. The site you are trying to reach has been deleted."

I received no emails or notifications that my site was going to be deleted. If you had said "we'll delete your site unless you choose a paid subscription" I would've subscribed. In fact, the only reason I didn't pay at the outset is that you changed your pricing model so that the features I wanted were free.

We run our home owners' association on this site. What happened? Is there any way I can at least get my data back?

Re: Reinstating Members to a private site

Mon, 06 Jun 2011 17:07:41 +0000

Thanks Helmut. I tried the password method and she got in. She had, in fact, been deleted due to privacy protocols since we are in the healthcare industry. I appreciate your help. Have a good day!

Linda

Re: Reinstating Members to a private site

Mon, 06 Jun 2011 16:41:11 +0000

I tested this scenario on one of my private sites:

went to site manager:
Removed the member ( by userid)
INVITED the User ( by searchof the user-id)
made sign off
made sign on as the user ( with the know id)
go to my account
read the invitations (1)
click on ACCEPT

This works - but only if the employees have not deleted their account…

Reinstating Members to a private site

Mon, 06 Jun 2011 16:17:12 +0000

We use a private site as an internal job aid. Members are invited based on their email here at work. When an employee leaves, his membership is deleted. A former employee just rejoined us; when I issued the invitation utilizing the work email address, message said it was already in use. When employee tried to access the Wiki, it would not allow access. Is there a solution to this? Thanks so much.

Linda Bean

Re: Infobox

Tue, 31 May 2011 23:33:49 +0000

To right-align the labels, you would have to assign a class to each cell that holds a label and give it the CSS "text-align: right;".

Arranging the headings is a little more complex. Wikidot don't seem to allow cells to cover more than one column, so you would have to make it a div or a separate table. Then you would have to add CSS to make them the same size as the table. it's do-able, but non-trivial.

For now I suggest you just split the table where you need the headings (just add [[/table]] and [[table]] between two rows) and put in level two headings with Wikidot code. That would make it normal text colour, but leave it like that for now. Then learn CSS and a bit of HTML. You don't need much HTML, just enough to understand how the CSS relates to the Wikidot syntax. The w3schools tutorials don't teach everything, but they are a good place to start: http://www.w3schools.com/css/default.asp

Build your wiki using the stuff you can understand how to do, and leave the more intricate stuff for later.

It is also a good idea to get to know how to use the wikidot [[include]], [[module ListPages]] and Data Forms because I think ListPages and Data Forms might be a better way to do what you are doing if you intend to have pages for many characters.

Re: Infobox

Tue, 31 May 2011 21:48:49 +0000

And, er, how do you right align it? »;

Re: Infobox

Tue, 31 May 2011 21:32:45 +0000

Haha. That's awesome. Thanks a bunch.

I think I sorta get it, but I have no CSS training which is probably why I don't get this. >_>; I know I really should learn at least basic HTML, CSS and probably BBC, but I haven't the patience. Hnn. Would there be any way to get it to look something like this infobox? I don't mean a 100% carbon copy; I just mean like the pic on top, then a single cell with centered text to mark the specific area. Or would that be super complicated? I tried to play around with it and all I got were cells the size of the others. This is what happened

God I really need to learn this stuff. >_>; I'm trying. <_<;;

Re: Infobox

Tue, 31 May 2011 17:47:32 +0000

Here's an example for you. You may recognise it ;-)

Character: http://soronlin-test.wikidot.com/anaya
Template Page: http://soronlin-test.wikidot.com/template:charbox

Once you know how I've got the infobox working, I would suggest you want to look at the CSS.

Re: Infobox

Tue, 31 May 2011 17:05:54 +0000

Could be I am not complete sure what you ask here… the howto is full with examples:
http://community.wikidot.com/howto:set-up-an-infobox

perhaps you should copy the example of http://siliconcity.wikidot.com/template:herobox ( click on "source" - either grey top bar right side or down to the page "+option" and than source - and COPY it )

and build a page for every entity ("hero") like the page http://siliconcity.wikidot.com/artemis ( click on SOURCE! and copy it)

You will see the important "Include" (macro/command/wikidot-tag) - "calling" the template fr inserting at this point and replacing the variables in ther template with the new content:

 [[include Template:HeroBox |image=http://hypercrescendo.net/foxlee/stuff/siliconcity/ImageConfidential.png |caption=(No caption available) |name=Artemis |player=Laurel-li |origin=science |archetype=defender |level=16 |realname=Lisha Magena |aliases=Ari |species=homo sapiens sapiens |gender=female |age=22 (born 3 Sept 1985) |height=5' 5" |weight=110 lb |eyes=grey |hair=brown |nationality=American |occupation=virtue and heroism |birthplace=Paragon City |hometown=confidential |marital=in a relationship with Cataplex |relatives=Lowell Magena (father), Yana Tremaine (mother), Revanta (sister), Hunter (sister) |powers=radiation emission, dark blast, fitness, flight, medicine |abilities=channeling negative energy, innately radioactive in a controlled fashion, flight, extremely fit |equipment=field medi-kits |footnotes=No additional notes available. ]]

Build an infobox as you want tol "include" in ebery Detail page in your wiki - replacing the variables with teh real content of this page..

I think the examples are better too understand than the howto… ij the first go.

If you have problems to see the used source code - than write here again…

I think - the source code under the used incldue is interesting too …!

Infobox

Tue, 31 May 2011 15:54:49 +0000

-rubs temples- I've spent at least the past freaking hour dealing with this stupid infobox concept. The "howtos" on here do not work for me at all. I don't get a table box thinger. All I get is a list that looks like this:

Name: Name
Age: Age

etc. And this is using the provided info on how to create an infobox. What am I doing wrong? I'm doing everything it tells me to.

This is the page I'm trying to work on. I want it to look like this but with my fields obviously

I came from Wikia. I made my Wikidot quite a while ago, but I just started to try to understand it today really. I cannot stand looking at Wikia anymore. It's far too klunky anymore. Everything looks shoehorned in when you have an infobox. Don't have one? It looks fine. But since my friend and I are using it for characters and have infoboxes, it looks like everything was beaten in with a hammer. Example of what I mean.

This is driving me up the wall batty. I can usually learn things quickly, but I work best with examples. Anything with an example of what I should do is locked so I can't look at it. I understand this is to stop people from vandalising and crap, but ughh. For people like me, it's a headache.

If you can't tell, I'm very stressed out over this.

Re: PDF File created with MS Office Word

Tue, 22 Mar 2011 06:43:30 +0000

Hey jmwilde1007,

Could you please try linking to the file for us to look at?

If you are using a private site, try uploading it to a different public site to see if the same problem occurs then (and link us to the public one if it does).

Also, try looking at the file list for your page, and check what the "File type" column says? Does it say that it is a PDF document, or is it being picked up as being something else?

Cheers,
Shane

Re: PDF File created with MS Office Word

Wed, 16 Mar 2011 17:45:46 +0000

Looks liek you have managed the repair of teh file name — without any spases in the name?

I have no problems with your last uploaded files.

PDF File created with MS Office Word

Wed, 16 Mar 2011 17:26:50 +0000

I have just uploaded a PDF file created with MS Office Word 2007 to my wiki and it will not open. Al pervious docs opened fine. What is going on????

John wilde

Re: Cannot Edit - Cursor moving all ...- Fixed!

Thu, 10 Mar 2011 10:53:03 +0000

Hi Linda!

Michal and his team has fixed this bug ( was coming outside from "jquery" change).

http://feedback.wikidot.com/bug:345

(no title)

Wed, 09 Mar 2011 21:59:16 +0000

The latest IE version is IE9. With IE9 there's no problem with jumping windows. I suggest to upgrade to IE9 if you are used to IE (it is easy to do by yourself and it is free), and solve your problem… :)

Re: Cannot Edit - Cursor moving all over page on its own

Wed, 09 Mar 2011 21:06:04 +0000

Helmuti, once again, I thank you. This identifies exactly what the problem is. Our IT Department was at a loss as to why this was happening. My computer was recently outfitted with the latest version of Windows which I understand has Internet Explorer 8 integrated within it. If necessary, the IT department said they will hook me up through Firefox until there is a fix. Have a good evening.
Linda.

Re: Cannot Edit - Cursor moving all over page on its own

Wed, 09 Mar 2011 19:13:44 +0000

See the newest bug on http://feedback.wikidot.com/bug:345 (Editing in IE(8) jumps the curser again and again)

It works only with Firefox ( on my PC) from www.mozilla.org

Cannot Edit - Cursor moving all over page on its own

Wed, 09 Mar 2011 19:05:19 +0000

In trying to edit information on pages of my company's several years' old Wiki site and a second site recently opened, I am able to make the first edit. Thereafter, the screen will scroll on its own; the cursor will move all over the page on its own as well. There is no problem with scrolling or the cursor in the view mode; this only occurs in the edit mode. The problem began yesterday. I have shut the program down and rebooted but the problem persists.

I make only simple edits on a daily basis - inserting words/paragraphs, etc.; adding simple charts; uploading jpeg pictures. Has anyone had this issue and does anyone know how to correct it?

Thank you for your help.

Re: Search Feature

Tue, 22 Feb 2011 17:59:01 +0000

You know the additinal "filters" for the site wide search ?

since:yyyy-mm-dd
till:yyyy-mm-dd

This tips are located on the search result page on the right top)

(http://www.wikidot.com/doc:searching )

Sorry, I know - who will always key in these filters… could be there is a possibility to add a default?
This has other to answer…

Search Feature

Tue, 22 Feb 2011 17:16:19 +0000

I am a site administrator for several months (new to wiki's; maybe half a step above beginner) for a simple, internal, private wiki site used as a job aid for our team. The pages on our site are updated frequently, sometimes daily. When searching by a term, often old history is pulled up as well and the team is unable to identify the most recent and accurate information. Is there a way of narrowing the search to exclude old history/information (which has been added, deleted or changed over a several-year period) and is contradictory to the most recent updates? Thank you for any assistance you may provide.

Re: Site performance - now so slow I can't use or update it!

Sun, 23 Jan 2011 07:15:51 +0000

i had the same exüeroence ( without ajax failures) last week on 18.01…. and lukasz told me , they had some problems with include's to solve. but this lasts only some hours…

now I have no problems with wikidot since 19.01.

But if you say - you have no problems with other sites ( youtube?) than this could be more a wikidot specific problem.

Which browser have you tried to test?

Another Question: If I open this post in IE (8) - I came to the help: page - but there is no discuss button in the page options butons and there are no comments shown!
EDIT:

If I remove the posts-link from the url - the page is loaded correctly!
on FF this works at the first moment
on IE I have to Reload the page

I insert a bug in the feedback site

Re: Site performance - now so slow I can't use or update it!

Sun, 23 Jan 2011 05:39:29 +0000

If you are experiencing the problem RIGHT NOW, then I'm sorry to say, but I am not. The site loads perfectly fast in under 2 seconds for me.

I have tried from different PCs, and also tried navigating other Wikidot Wikis – all are very slow. I’m not having any problems on other internet sites, so it’s not a connection/network issue.

I'm afraid to say, it's a internet/network issue on your end. Try rebooting your network routers by turning the power off then on. Try it on your modems and computers as well. If the sites are still slow, then I suspect you've exceeded your internet's monthly usage quota, and that your internet provider has slowed down your internet.

It is also possible that your internet provider is experiencing issues, such as extreme congestion. A good test of this is to watch a video on YouTube. If it is slow/non-responsive, this confirms it's a network problem.

An ajax failure is a sign that the javascript file (part of the web page) hasn't been downloaded (usually due to a network connection timeout).

If you're still certain that it isn't a network problem, then maybe it's something else that we'll have to look into deeper.

Site performance - now so slow I can't use or update it!

Sun, 23 Jan 2011 05:32:17 +0000

I’m a paid member using the Pro Lite service (details below). Over the last week, web site performance has degraded to the point that I can no longer use our Wiki: http://karate-cosmos.wikidot.com

I have tried from different PCs, and also tried navigating other Wikidot Wikis – all are very slow. I’m not having any problems on other internet sites, so it’s not a connection/network issue.

In our Wiki, to load a page takes about 12 seconds; to load a page with images takes 25 seconds; and adding a page won’t work off the side bar (ajax failure after 2-5 minutes), and off a ‘page does not exist - create page’ link it takes another 2-3 minutes. I have removed the CountPages module off the sidebar, no improvement. Please help!

Is anyone else experiencing issues?

Re: Getting rid of ads on our wikidot site

Fri, 21 Jan 2011 22:43:24 +0000

Whether the ads are displayed or not is set by by you, they don't just disappear as some people want them. To control the ads go to your site manager ( http://dumc.wikidot.com/admin:manage) and select the advertising link in the sidebar.

Getting rid of ads on our wikidot site

Fri, 21 Jan 2011 22:36:37 +0000

I just paid the $49.90 to get our site upgraded to Pro-lite. However, the ads still appear on our site. How do I make the ads go away? Thanks.

Re: Pro Account upgrade to Pro+

Fri, 31 Dec 2010 07:21:00 +0000

Thanks for messaging this !

I tried to upgrade from free account to pro - this works in IE and FF..

BUT NOT for PRO-accounts! ( in IE and FF)

I will insert a bug at http://feedback.wikidot.com/bugs:_all :

Upgrade from Pro-account NOT Possible!

Hope this helps quickly…

Pro Account upgrade to Pro+

Thu, 30 Dec 2010 19:46:58 +0000

I have a pro account and want to upgrade to a pro+ in order to add more private users to one of my wikis. I have tried in various ways to use the upgrade function on the wikidot site, but the links, "upgrade", "prolong" and "add to cart" do not function. I have sent several emails to tech and sales support over the last couple of days and have received no response. Does anyone have a suggestion as to how to resolve the issue?

Thank you for your help.

Dan Combs

(no title)

Wed, 27 Oct 2010 17:20:03 +0000

http://archimedeansolids.wikidot.com/noredirect/true helps…

You can always edit the pages adding noredirect/true and /norender/true

Wed, 27 Oct 2010 17:16:38 +0000

You can always edit the pages adding noredirect/true and/or /norender/true - like
http://community.wikidot.com/help:emergency-help/noredirect/true - than you will see the original page without any redirection.

Re: Redirected to freeze.com!

Wed, 27 Oct 2010 17:10:09 +0000

We will need to know which site is having the problems, and which links on that site are showing the problem.

Freeze.com has a bad reputation on the WOT.com database, but not seemingly for directly installing malware.

Redirected to freeze.com!

Wed, 27 Oct 2010 16:57:15 +0000

Help! My new pages and other links are being re-directed to freeze.com!

which manual do you mean?

Fri, 08 Oct 2010 06:02:25 +0000

this is a good point… but which manual do you mean?

And:

Go to http://sector-11.wikidot.com/ into
http://sector-11.wikidot.com/admin:manage

does not work, you are an Admin now if you wish to remain.
pdorf?

1) what means "does not work"here?
2) please remove me from your site as admin ( I cannot remove myself…)
3) Pdorf means Perchtoldsdorf near Vienna / Wien in Austria…

[Solved] Master Admin of 5 but cannot sign in.

Thu, 07 Oct 2010 14:45:51 +0000

Solved with: enable 'accept third party cookies' in Firefox (Iceweasel with Debian)
See below.

Guten tag … Helmut.

Go to http://sector-11.wikidot.com/ into

* http://sector-11.wikidot.com/admin:manage

does not work, you are an Admin now if you wish to remain.

pdorf? Plittersdorf, Baden-Wurttemberg by chance?
I lived there for two years.

however … from Bryce:

From a previous forum thread, pieterh suggested the following to fix your problem, so if you are using Firefox, you might like to try both of these…

1. enable 'accept third party cookies' in Firefox
2. if you get the looping syndrome on a private site, go to wikidot.com, login and then open a tab and go to the private site

Thank you Helmut, Bryce and pieterh
Have a nice day
Sector11

May I suggest:

Somewhere in the Manual … for creating Closed or Private sites that Firefox (Iceweasel) needs to have "Accept third party cookies" checked.

(no title)

Thu, 07 Oct 2010 05:51:49 +0000

Sector11,

Before you go ahead and delete your sites, which browser are you using? There was an issue a while back with Firefox cycling continuously when trying to load a private site. Maybe try using a different browser (Chrome or Safari) and see if you can access your sites that way.

From a previous forum thread, pieterh suggested the following to fix your problem, so if you are using Firefox, you might like to try both of these…

enable 'accept third party cookies' in Firefox

if you get the looping syndrome on a private site, go to wikidot.com, login and then open a tab and go to the private site

Let us know how you go…

Cheers,
Bryce

You have to accept my appyment!

Thu, 07 Oct 2010 05:22:54 +0000

Go to http://sector-11.wikidot.com/ into

http://sector-11.wikidot.com/admin:manage
Members
Applications

and accept my applyment!
I see onkly the system.join page

and all other sites have no koin button or appllyment possibility given..

ok - let us test it

Wed, 06 Oct 2010 19:56:10 +0000

ok - letb us test it
Helmuti_pdorfHelmuti_pdorf 6 Oct 2010, 14:38 ART
We can change the Master-MA to me… and than I try it —- OK?

First time I've see the Join button.

Sure — it you can do the changing. because as soon as I [Sign in] in I get the never ending:

Waiting for sector-11.wikidot.com… Waiting for sector-11.wdfiles.com… Transferring data from … too fast to see Waiting for sector-11.wikidot.com… Waiting for sector-11.wdfiles.com… Transferring data from … too fast to see Waiting for sector-11.wikidot.com… Waiting for sector-11.wdfiles.com… Transferring data from … too fast to see Waiting for sector-11.wikidot.com… Waiting for sector-11.wdfiles.com… Transferring data from … too fast to see Waiting for sector-11.wikidot.com… Waiting for sector-11.wdfiles.com… Transferring data from … too fast to see …

… and there lies my problem.

That's why they have to be deleted.

ok - letb us test it

Wed, 06 Oct 2010 17:38:57 +0000

I applied to be a member of your last site:
http://sector-11.wikidot.com/

We can change the Master-MA to me… and than I try it —- OK?

Master Admin of 5 but cannot sign in.

Wed, 06 Oct 2010 17:02:14 +0000

I tried everything to create a "Private" site to practice things so as not to mess up the site I work on. Problem is - the very second I click on "Closed" or "Private" the sites go into a continuous "Loading…" cycle.

Since they are continuously "Loading" there is no way to get to the Site Manager to delete them.

So two questions:

How do I get 5 sites deleted, and
Why can't I create a "Closed" or "Private" site when others can?

The sites:

Sites you have created or own

This is the list of Sites that you are a Master Administrator of. By default the person who creates a Site becomes the Master Administrator, but this role can be passed to another user using the Site Manager within a given Site.

Your current limit on number of sites you can be a master administrator of is: 5, which means you can still create or become chief of 0 sites.
11sector
a test site
Sec11
Sec 11
Sector11
Sector 11

So those are:
http://11sector.wikidot.com/
http://sec11.wikidot.com/
http://sec-11.wikidot.com/
http://sector11.wikidot.com/
http://sector-11.wikidot.com/

If I am NOT signed in the pages open - no [Join] button which is what I want.

This is what I see on the bottom bar of my browser (along with Loading… on the TAB):

The cycle looks like this, a never ending cycle:

Waiting for sector11.wikidot.com… Waiting for sector11.wdfiles.com… Transferring data from … too fast to see Waiting for sector11.wikidot.com… Waiting for sector11.wdfiles.com… Transferring data from … too fast to see Waiting for sector11.wikidot.com… Waiting for sector11.wdfiles.com… Transferring data from … too fast to see Waiting for sector11.wikidot.com… Waiting for sector11.wdfiles.com… Transferring data from … too fast to see Waiting for sector11.wikidot.com… Waiting for sector11.wdfiles.com… Transferring data from … too fast to see …

Any help greatly appreciated.
Sector11

Re: Different side menu pages

Fri, 13 Aug 2010 11:43:14 +0000

Thank you very much. Guess I will go with the category option, although I don't really like the way it changes my page address links ^_^

Re: Different side menu pages

Fri, 13 Aug 2010 07:44:35 +0000

You can build the side-bars manually. See www.soronlin.org.uk where I have done it. However if you are not going to drive yourself crazy, you would need to do it in a live template, which means the affected pages need to be in their own category. So you might as well use Helmuti's solution.

Another way to do it would be to put a css module on the affected pages that overrode the style of the buttons.

Re: Different side menu pages

Fri, 13 Aug 2010 05:28:05 +0000

If the pages with different background colour are on different categories:
You can have different "nav:" pages per category - setup in the site manager ( Appearance - navigation).

Different side menu pages

Fri, 13 Aug 2010 03:34:59 +0000

I am making a site which uses image buttons for the side menu. However the buttons are dark and they don't look very good on the pages with light coloured backgrounds.

I tried to hide side menu for some pages and add the new buttons into the main-content then use margin to allocate them into desired positions. This works well for some short pages which viewers don't have to scroll down but the long pages still look quite bad.

Is there any way I can make another side menu page with different image buttons for the pages with light coloured background? Or can I create a floating box within the main-content but is visible even outside the width of the main-content?

Re: Emergency help plrease!!!

Sat, 31 Jul 2010 12:39:13 +0000

Works like a charm!!! Thank you again ^_^

Re: Emergency help plrease!!!

Sat, 31 Jul 2010 12:29:57 +0000

Reload your page appended with "/edit/true/norender/true".

For example:

http://sitename.wikidot.com/pagename/edit/true/norender/true

Emergency help please!!!

Sat, 31 Jul 2010 12:08:57 +0000

I make a css module within a page which hide the main content of that page. Now I cannot bring up the main content again to edit that page anymore.

The module:

[[module CSS]]
#main-content {display:none !important;}
[[/module]]

Please help me find a solution!!! Thank you very much!!!

(no title)

Mon, 28 Jun 2010 21:27:51 +0000

I cannot see the options links at the bottom of your pages either (I looked at the syllabus page). Go to admin:manage then select the Permission menu item. Make sure that the default is highlighted in the list and then look at the table., specifically the last option which says "Show page options to". Make sure you have got the right boxes checked (which might not be the ones in the image below):

My students can't see the "Files" link at the bottom of pages

Mon, 28 Jun 2010 20:54:54 +0000

Hi,
I have uploaded files to my wikidot site but have been told my the users that they cannot see the files link to download files. Any suggestions?
Thanks,
Rachel

Re: Fixed.

Tue, 11 May 2010 00:53:45 +0000

OK, but mine is an error 500…. any suggestions?

Re: Email notification when site is edited

Thu, 08 Apr 2010 23:55:43 +0000

Hi Cathy,

All you have to do is scroll to the bottom of any page on the site and find:

Start watching: site yourwiki.wikidot.com | category currentcategory | this page [?]

and click the site, category or page option to set the "level" of watching you want. Any time a change is made, you'll get an email notification.

Once you're watching a site/category/page, the link will change to "Stop watching …"

Let us know if you're still stuck or have any problems with this.

-Ed

Email notification when site is edited

Thu, 08 Apr 2010 21:33:40 +0000

Hi,

Could someone provide some direction as to how to get email notification anytime the site is changed or updated?

Thanks!!!

Re: My wikidot pages was deleted

Thu, 11 Mar 2010 04:11:40 +0000

Your sites were deleted because they were link builder spam, stealing Wikidot page rank, and because you spammed this forum to promote them. I see your sites have been restored… don't celebrate, that was a mistake and they'll be deleted again. Hopefully this time your account will also be disabled so that you can't come back a second time.

Your profile is visible.

(no title)

Wed, 10 Mar 2010 12:02:24 +0000

You've not said which sites or pages you think this has happened on. I've just looked at your list of sites in your profile and selected several at random and been able to view them all.

My wikidot pages was deleted

Wed, 10 Mar 2010 11:32:45 +0000

Hi,

I believed that my websites was hack and deleted. Please help me restore them.
I'm trying to recover but there is an error message.

Please reply as soon as possible.

Many thanks!

Re: help with invitation errors

Tue, 09 Mar 2010 01:51:43 +0000

This sounds like something is crossed up in the database. I see that both of your sites are private. You might try enabling membership by password and ask your invitee to try that method of joining. If that doesn't work, then you're going to need the developers to look into this issue.

You do this in site manager under Access policy.

Be sure to place a join button on your start page long enough to get your member(s) signed up.

 [[module Join button="Join this site"]]

-Ed

help with invitation errors

Tue, 09 Mar 2010 00:27:44 +0000

I sent an email invitation to someone but when she tries to accept she gets an error message which says in part :" sorry the invitation can not be found, it might have been cancelled by the sender…" When I check the invitation history nothing is listed. When I try to send a new invitation, I receive an error message saying the person has already been invited and I should go to the history and resend the invitation. To reiterate, there is nothing shown on the invitation history page so I cant resend. I sent 5 invitations at the same time and all worked fine except this one…how can I fix this?

Michele

Re: broken page

Sat, 13 Feb 2010 15:14:28 +0000

Someone fixed it in the 2 hours between our posts or it magically repaired itself. When I navigated to the page, all I saw was the page title. Trying to view source, edit, etc. returned errors that the "page doesn't exist" or a more generic "Error retrieving page information. Contact Wikidot support for more details" (or something similar - I should have taken screen shots).

Edit - looking at the page history, it looks like they were able to create a "kewpid-2" page and rename it to the original "kewpid".

-Ed