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		<title>General support requests (new threads)</title>
		<link>http://community.wikidot.com/forum/c-15/general-support-requests</link>
		<description>Threads in the forum category &quot;General support requests&quot; - Anything that does not fit in the more specialized categories</description>
				<copyright></copyright>
		<lastBuildDate>Wed, 20 May 2026 20:15:30 +0000</lastBuildDate>
		
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				<guid>http://community.wikidot.com/forum/t-17180407</guid>
				<title>Getting another friend here [SOLVED]</title>
				<link>http://community.wikidot.com/forum/t-17180407/getting-another-friend-here-solved</link>
				<description>Asking for admin’s help or anyone’s advice</description>
				<pubDate>Mon, 11 Aug 2025 01:58:14 +0000</pubDate>
				<wikidot:authorName>FatherT</wikidot:authorName>				<wikidot:authorUserId>9683384</wikidot:authorUserId>				<content:encoded>
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						 <p>I have a friend who wants to join this but cannot because he already sent an application, which was the default application and was ignored even after my arrival and for a few other.</p> <p>Is there a way that anyone can help get my friend on this site (this may need administrative help)?<br /> Also, I would want to ask if admins ignore or decline applications that are spam or the default applications?</p> <p>Should I (or my friend), instead, contact the admins for help?<br /> If anyone have any suggestion, please tell me!</p> 
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				<guid>http://community.wikidot.com/forum/t-17133808</guid>
				<title>Unable to create a new site</title>
				<link>http://community.wikidot.com/forum/t-17133808/unable-to-create-a-new-site</link>
				<description>Says to agree to ToS to create site, but I&#039;ve already checked the box.</description>
				<pubDate>Sun, 18 May 2025 14:57:57 +0000</pubDate>
				<wikidot:authorName>gagemcrae</wikidot:authorName>				<wikidot:authorUserId>7979438</wikidot:authorUserId>				<content:encoded>
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						 <p>When I try creating a new site, it blocks me from doing so and says:</p> <blockquote> <p>The data you have submitted contains following errors:</p> <ul> <li>Please read and agree to the Terms of Service.</li> </ul> </blockquote> <p>I've checked the box acknowledging that I've read and agreed to the terms of service so why can't I create a new site?</p> 
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				<guid>http://community.wikidot.com/forum/t-17023750</guid>
				<title>Unable to pay for pro subscription via debit card</title>
				<link>http://community.wikidot.com/forum/t-17023750/unable-to-pay-for-pro-subscription-via-debit-card</link>
				<description></description>
				<pubDate>Mon, 20 Jan 2025 19:17:10 +0000</pubDate>
				<wikidot:authorName>Retinas2001</wikidot:authorName>				<wikidot:authorUserId>3284178</wikidot:authorUserId>				<content:encoded>
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						 <p>I've just tried paying for a wikidot pro subscription, but when I got to the part where it asks for you to pick a payment method and I selected visa/mastercard, it tried redirecting me to a site called mullticards.com, which doesn't work. It looks like that site has moved to multicards.io instead now. Changing the .com to .io in the redirect URL doesn't fix it. I need to pay by debit card and I can't use paypal. What do I do?</p> 
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				<guid>http://community.wikidot.com/forum/t-16875454</guid>
				<title>A way to visit HTTP Wikidot Website (Chinese)</title>
				<link>http://community.wikidot.com/forum/t-16875454/a-way-to-visit-http-wikidot-website-chinese</link>
				<description>This information about how to access http wikidot website without the error.</description>
				<pubDate>Sun, 30 Jun 2024 12:16:10 +0000</pubDate>
				<wikidot:authorName>googology</wikidot:authorName>				<wikidot:authorUserId>9094690</wikidot:authorUserId>				<content:encoded>
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						 <p><a href="https://write-in-paper.wikidot.com/wikidot-http">https://write-in-paper.wikidot.com/wikidot-http</a></p> 
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				<guid>http://community.wikidot.com/forum/t-16719465</guid>
				<title>Paypal payments</title>
				<link>http://community.wikidot.com/forum/t-16719465/paypal-payments</link>
				<description>When I try to renew my subscription, I get an error message.</description>
				<pubDate>Wed, 14 Feb 2024 22:34:59 +0000</pubDate>
				<wikidot:authorName>punnort</wikidot:authorName>				<wikidot:authorUserId>1858509</wikidot:authorUserId>				<content:encoded>
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						 <p>I must renew my Pro Lite subscription by Feb 26. When I try to use paypal to pay for it, everything seems to work until I try to finish the payment on the Wikidot admin view.Then I get an uninformative error message that paypal could not do it. Now I'm trying to troubleshoot the problem, it has persisted since November. My debit card has not been charged, but paypal has reserved money on my account; and it has cencelled the reservation in a day or so. There is money on the account that paypal tries to charge, and the debit card is valid; I am using it daily.</p> <p>(1) Can other people get their payments work with Wikidot, so is this a problem with Wikidot not being maintained, or is it just me?</p> <p>(2) Does wikidot charge the card immediately, or is the charging postponed to the last possible day (feb 26)? I am thinking whether it is possible that paypal does not allow postponements of several weeks.</p> <p>(3) If someone can figure out possible reasons for the problem, i am thankful.</p> <p>My wikidot site has very much sentimental value for me,so I really would like to get the issue solved.</p> 
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				<guid>http://community.wikidot.com/forum/t-16705971</guid>
				<title>Questions about terms of service</title>
				<link>http://community.wikidot.com/forum/t-16705971/questions-about-terms-of-service</link>
				<description>Related to &quot;What is Ads&quot;.</description>
				<pubDate>Mon, 05 Feb 2024 02:34:13 +0000</pubDate>
				<wikidot:authorName>AQLI_AIC</wikidot:authorName>				<wikidot:authorUserId>6379427</wikidot:authorUserId>				<content:encoded>
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						 <p><strong>I have set up an online store on other sites (not hosted on the Wikidot platform) to provide products for the audience of one of my own Wikidot site, all run by me and no one else get the income.</strong><br /> (that means my Wikidot site has URLs to my online store website)<br /> Similar to the wikidot shop, using the Ecwid platform.</p> <p>Does this behavior violate the advertising provisions of Wikidot's Terms of Service? (This is all my own)<br /> Or other provisions of the Wikidot Terms of Service?</p> <p>If it really is, will delete those urls.</p> 
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				<guid>http://community.wikidot.com/forum/t-16433938</guid>
				<title>Can&#039;t add image with low karma</title>
				<link>http://community.wikidot.com/forum/t-16433938/can-t-add-image-with-low-karma</link>
				<description>How can i disable this feature in my website?</description>
				<pubDate>Wed, 01 Nov 2023 13:05:56 +0000</pubDate>
				<wikidot:authorName>Ehilton</wikidot:authorName>				<wikidot:authorUserId>8798026</wikidot:authorUserId>				<content:encoded>
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						 <p>I want put a comment with external url image, but need the karma level to add image. Is there a way to disable this feature?</p> 
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				<guid>http://community.wikidot.com/forum/t-15803918</guid>
				<title>waiting with application forthe community?</title>
				<link>http://community.wikidot.com/forum/t-15803918/waiting-with-application-forthe-community</link>
				<description>I am on vacancy...</description>
				<pubDate>Sat, 15 Apr 2023 12:44:06 +0000</pubDate>
				<wikidot:authorName>Helmut_pdorf</wikidot:authorName>				<wikidot:authorUserId>17609</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi!<br /> If you have written an application to be member of the community and are awaiting an answer:<br /> Iam sorry, i am on vacancy and i am back on coming monday.<br /> Perhaps another admin see the waiting membership applications&#8230;</p> 
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				<guid>http://community.wikidot.com/forum/t-15773869</guid>
				<title>Comments Customisation</title>
				<link>http://community.wikidot.com/forum/t-15773869/comments-customisation</link>
				<description>Changing comments background colour</description>
				<pubDate>Thu, 30 Mar 2023 08:58:20 +0000</pubDate>
				<wikidot:authorName>MetaphysicianSWRM</wikidot:authorName>				<wikidot:authorUserId>8535274</wikidot:authorUserId>				<content:encoded>
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						 <p>Hey all, is there a way to customise the background colour of the comments box to match the black background my site has?</p> <p>This is what it looks like currently. The text itself is fine, I just want to change the background colour.</p> <img src="https://cdn.discordapp.com/attachments/951578745699962933/1090921031591526450/image.png" height="100px" width="700px" alt="image.png" class="image" />
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				<guid>http://community.wikidot.com/forum/t-15350634</guid>
				<title>Cannot create new pages in my wiki</title>
				<link>http://community.wikidot.com/forum/t-15350634/cannot-create-new-pages-in-my-wiki</link>
				<description></description>
				<pubDate>Tue, 01 Nov 2022 16:22:21 +0000</pubDate>
				<wikidot:authorName>ThePaperMask</wikidot:authorName>				<wikidot:authorUserId>2827831</wikidot:authorUserId>				<content:encoded>
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						 <p>Whenever I try to create a new page in my wiki, <a href="http://paperkontainer.wikidot.com/">http://paperkontainer.wikidot.com/</a>, I just get this error message.</p> <blockquote> <p>Error<br /> Please note:</p> <p>An error occurred while processing the request.</p> </blockquote> <p>That's it. That's all both I and everyone who's in my wiki get. I can still edit pages and I can rename them, but creating new ones never works, and according to the people in my wiki hasn't worked for over a year now (I've been on hiatus so I didn't realise until now).</p> <p>According to the Admin panel, the wiki currently uses 23.85&#160;MB of its allocated 300&#160;MB, so it's not an issue of size. It also can't be an issue of &quot;too many pages&quot;, because the wiki only has about 100 or so, and I tried deleting some of my own, but that didn't help it, still just this error.</p> <p>Any help is appreciated!</p> 
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				<guid>http://community.wikidot.com/forum/t-14832388</guid>
				<title>Can you add a preloader on Wikidot page?</title>
				<link>http://community.wikidot.com/forum/t-14832388/can-you-add-a-preloader-on-wikidot-page</link>
				<description>I want to add a preloader to my Wikidot page but got into problems.</description>
				<pubDate>Sat, 11 Jun 2022 18:06:45 +0000</pubDate>
				<wikidot:authorName>Jellyfishthecoolkid</wikidot:authorName>				<wikidot:authorUserId>7802876</wikidot:authorUserId>				<content:encoded>
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						 <p>I want to add a preloader to my Wikidot page, below is the code:</p> <div class="code"> <pre><code>[[module CSS]] .preloader__wall { background: #2eaee0; outline: solid 1px #2eaee0; // prevents 1px gap between the walls position: fixed; width: 50%; height: 100%; transition: transform 0.7s 0.2s; z-index: 100; &amp;--left { left: -50%; transform: translateX(100%); } &amp;--right { right: -50%; transform: translateX(-100%); } } .preloader--finished { .preloader__wall { transform: none; outline: none; } .preloader__spinner { display: none; } } [[/module]] [[html]] &lt;!DOCTYPE html&gt; &lt;html&gt; &lt;head&gt; &lt;script&gt; window.onload = () =&gt; { const preloader = document.getElementsByClassName('preloader')[0]; preloader.classList.add('preloader--finished'); }; &lt;/script&gt; &lt;/head&gt; &lt;body&gt; &lt;div class=&quot;preloader&quot;&gt; &lt;div class=&quot;preloader__wall preloader__wall--left&quot;&gt;&lt;/div&gt; &lt;div class=&quot;preloader__wall preloader__wall--right&quot;&gt;&lt;/div&gt; &lt;/div&gt; &lt;/body&gt; &lt;/html&gt; [[/html]]</code></pre></div> <p>As you can see, my idea is that make two walls on each side in order to cover the whole page. After the content had been loaded, both the walls will move out and reveal the page. But it shows up nothing. I have no idea if this is because of my code, or if the wiki page is the issue.</p> 
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				<guid>http://community.wikidot.com/forum/t-14565409</guid>
				<title>Looking to claim existing wiki URL due to extended inactivity</title>
				<link>http://community.wikidot.com/forum/t-14565409/looking-to-claim-existing-wiki-url-due-to-extended-inactivit</link>
				<description>eldenring wikidot has been sat on since 2020 with no updates or changes - is there a way to petition to claim this or take ownership of it?</description>
				<pubDate>Wed, 16 Mar 2022 07:34:22 +0000</pubDate>
				<wikidot:authorName>Jarmen4u</wikidot:authorName>				<wikidot:authorUserId>7936277</wikidot:authorUserId>				<content:encoded>
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						 <p>Hello Wikidot community! Thank you for being here.</p> <p>eldenring.wikidot.com has been sat on since 2020 with no updates or changes - is there a way to petition to claim this or take ownership of this URL? Many of us in the community prefer the wikidot format over other more popular wiki sites, and would love to be able to build a robust wiki using the clean format that we've all known and loved since the days of Demons Souls.</p> 
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				<guid>http://community.wikidot.com/forum/t-14439137</guid>
				<title>[solved]</title>
				<link>http://community.wikidot.com/forum/t-14439137/solved</link>
				<description></description>
				<pubDate>Sun, 09 Jan 2022 15:34:06 +0000</pubDate>
				<wikidot:authorName>sugarandferrum</wikidot:authorName>				<wikidot:authorUserId>5144219</wikidot:authorUserId>				<content:encoded>
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						 <p>[solved!]</p> 
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				<guid>http://community.wikidot.com/forum/t-14241321</guid>
				<title>Need someone to transfer admin on floppa wiki</title>
				<link>http://community.wikidot.com/forum/t-14241321/need-someone-to-transfer-admin-on-floppa-wiki</link>
				<description></description>
				<pubDate>Tue, 26 Oct 2021 17:17:03 +0000</pubDate>
				<wikidot:authorName>Floof Mother</wikidot:authorName>				<wikidot:authorUserId>7697705</wikidot:authorUserId>				<content:encoded>
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						 <p>Please private message me about this, I do not know what to do</p> 
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				<guid>http://community.wikidot.com/forum/t-14197850</guid>
				<title>Links won&#039;t leave the &quot;wanted pages&quot; section after being created.</title>
				<link>http://community.wikidot.com/forum/t-14197850/links-won-t-leave-the-wanted-pages-section-after-being-creat</link>
				<description></description>
				<pubDate>Wed, 15 Sep 2021 23:19:38 +0000</pubDate>
				<wikidot:authorName>Jabar1</wikidot:authorName>				<wikidot:authorUserId>6570010</wikidot:authorUserId>				<content:encoded>
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						 <p>What the title says. I've been trying to make pages for a lot of the broken links on my site, but when I check the &quot;wanted pages&quot; section, they're still there, just with a working link.</p> 
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				<guid>http://community.wikidot.com/forum/t-14142253</guid>
				<title>Div interferes with listpages module</title>
				<link>http://community.wikidot.com/forum/t-14142253/div-interferes-with-listpages-module</link>
				<description>Trying to get columns to appear for listing pages module by using a div block. Items are not appearing in the module at all.</description>
				<pubDate>Tue, 13 Jul 2021 22:59:07 +0000</pubDate>
				<wikidot:authorName>LexicalGavot</wikidot:authorName>				<wikidot:authorUserId>1673340</wikidot:authorUserId>				<content:encoded>
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						 <div class="code"> <pre><code>+ Civilians [[div_ class=&quot;Three Columns&quot; style=&quot;width:80%&quot;]] [[module ListPages tags=&quot;character; civilian&quot; limit=&quot;none&quot; separate=&quot;yes&quot; order=&quot;title&quot;]] * **%%linked_title%%** [[/module]] [[/div]]</code></pre></div> <p>Perhaps someone can tell me how to use the module Listpages to create three columns. I created a CSS div block in my main CSS code so that I could use the &quot;three columns&quot; so that the propagated list from the module would display in three columns. Will div blocks not work with modules? Thanks for your help!</p> 
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				<guid>http://community.wikidot.com/forum/t-14131148</guid>
				<title>Colspan not working</title>
				<link>http://community.wikidot.com/forum/t-14131148/colspan-not-working</link>
				<description>Colspan not working in simple table set up.</description>
				<pubDate>Fri, 25 Jun 2021 17:47:49 +0000</pubDate>
				<wikidot:authorName>LexicalGavot</wikidot:authorName>				<wikidot:authorUserId>1673340</wikidot:authorUserId>				<content:encoded>
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						 <p>I am doing a very basic table with no borders or the like just to support spacing of PNG files and links. That said I am trying to do four cells at the top and in the next two rows doing three so the middle cell will have a colspan of 2. Its not reading correctly and the top row is pushing the fourth cell off the content page. I am not sure what exactly I am doing wrong but maybe someone can take a look at the code and help me figure out if there is something I need to specify to make wikidot read the code as I want it to.</p> <p>Thanks in advance.</p> <p>Page: <a href="http://imperialshadows.wikidot.com/system">http://imperialshadows.wikidot.com/system</a></p> <div class="code"> <pre><code>[[table]] [[row]] [[hcell]] [[image Pelagon.png]] [[/hcell]] [[hcell]] [[image Obulette.png]] [[/hcell]] [[hcell]] [[image Procopia.png]] [[/hcell]] [[hcell]] [[image Vycintyh.png]] [[/hcell]] [[/row]] [[row]] [[cell]] [[image Achillea.png]] [[/cell]] [[cell style=colspan=”2&quot;]] [[image Starmap.png]] [[/cell]] [[cell]] [[image Mrlsst.png]] [[/cell]] [[/row]] [[row]] [[cell]] [[image Tallaan.png]] [[/cell]] [[cell style=colspan=”2&quot;]] [[image Jappe.png]] [[/cell]] [[cell]] [[image Fondor.png]] [[/cell]] [[/row]] [[/table]]</code></pre></div> 
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				<guid>http://community.wikidot.com/forum/t-14007822</guid>
				<title>Problem while using the fonts in Wikidot</title>
				<link>http://community.wikidot.com/forum/t-14007822/problem-while-using-the-fonts-in-wikidot</link>
				<description></description>
				<pubDate>Fri, 19 Feb 2021 06:50:46 +0000</pubDate>
				<wikidot:authorName>OkayPJ</wikidot:authorName>				<wikidot:authorUserId>7271260</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi!<br /> Sometimes I tried to uploaded some fonts(ensure they are legal) to the Wikidot site, and use them with font-face.</p> <p>However, they cannot be displayed successfully in <strong>Firefox(normal in other browsers)</strong>.</p> <p>It shows: <strong>CORS Missing Allow Orgins</strong>.</p> <p>For example:<br /> <a href="http://rpcsandboxcn.wikidot.com/okaypj-exp">http://rpcsandboxcn.wikidot.com/okaypj-exp</a><br /> (the font is in <a href="http://rpc-wiki-cn.wikidot.com/local--files/component:protection-note-base/QIJIFALLBACK-%E8%A7%A3%E5%AF%86%E6%96%87%E4%BB%B6-RPCN.ttf">here</a>)<br /> (font come from <a href="https://github.com/LingDong-/qiji-font">here</a>)</p> 
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				<guid>http://community.wikidot.com/forum/t-13983460</guid>
				<title>Problems with the search function</title>
				<link>http://community.wikidot.com/forum/t-13983460/problems-with-the-search-function</link>
				<description>Search function is not showing certain results.</description>
				<pubDate>Sun, 24 Jan 2021 19:58:46 +0000</pubDate>
				<wikidot:authorName>amnesia_jack</wikidot:authorName>				<wikidot:authorUserId>6968941</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi I've been using wikdot lately to build a wiki for a D&amp;D campaign I run (<a href="http://ringweavers.wikidot.com/">http://ringweavers.wikidot.com/</a>), but the search function doesn't work properly.</p> <p>The search function in the sidebar only somewhat works. A few weeks ago I noticed that it stopped returning newly made pages when I looked for them. I was hoping it would just take some time to update and it would resolve on its own, but it hasn't seemed to help. Some pages were created as far back as October and still don't show up, but at the same time a few pages (though not all) made this month do show up. It feels random which pages decide they want to show.</p> <p>If the search term is included on another page that other page will show up if it's one that works, but not the page with that term as the title. For example if I search for &quot;Valse Russo&quot; it won't show a result for that page, but will show results for other pages they're mentioned on.</p> <p>I think only about half of the pages actually show up when searched for.</p> <p>Is there a way to fix this? I apologize if this was answered somewhere else already, I couldn't find any answers when I looked.</p> 
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				<guid>http://community.wikidot.com/forum/t-13977288</guid>
				<title>Are there any ways to search pages that do not contain some keywords</title>
				<link>http://community.wikidot.com/forum/t-13977288/are-there-any-ways-to-search-pages-that-do-not-contain-some</link>
				<description></description>
				<pubDate>Sat, 16 Jan 2021 03:23:00 +0000</pubDate>
				<wikidot:authorName>Solomon Edwards</wikidot:authorName>				<wikidot:authorUserId>5428118</wikidot:authorUserId>				<content:encoded>
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						 <p>I want to find more wikidot websites on <a href="http://www.wikidot.com/search:all">Search all</a>, except spam with some keywords like&quot;办证&quot;&quot;开发票&quot;.</p> 
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